Return policy

Return policy

Eligibility

• We accept returns within 30 days of the delivery date.
• To be eligible for a return, the item must be unused and in the same condition as received.
• Returns are not accepted for personalized or custom-made items.

How to Initiate a Return

• Contact our customer service at contactmashenka@gmail.com to initiate the return process.
• Clearly state your order number and reason for the return.
• We will provide you with instructions on how to proceed.

Contact Information

• For any questions or concerns regarding returns, contact us at contactmashenka@gmail.com.
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